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Tailored and in-house programmes

Any programme in the catalogue, delivered exclusively for your organisation.

Every programme in this catalogue can be delivered exclusively for a single organisation and adapted to its policies, systems, products and regulatory environment. Where no published programme fits, we design from scratch.

How we tailor a programme

  1. 01

    Scoping

    Establish the capability gap, the population to be trained and the outcome you are buying.

  2. 02

    Diagnosis

    A short needs assessment using interviews, a survey or existing performance data.

  3. 03

    Design

    Outline with objectives, session plan, case material and assessment, for your approval.

  4. 04

    Delivery

    At your premises, ours or virtually, on dates that suit you, including Mondays.

  5. 05

    Review

    Completion report covering attendance, outcomes, evaluation and next steps.

Terms for in-house delivery

  • Minimum group size

    Eight participants. Programmes for smaller groups can be arranged and are quoted individually.

  • Maximum group size

    Twenty-five participants for classroom delivery, to protect the quality of practice and feedback.

  • Lead time

    Four weeks from confirmation for an unmodified catalogue programme; six to eight weeks where material is to be tailored to your policies, products or systems.

  • Location

    At your premises, at a venue we arrange on your behalf, or virtually. Delivery outside Lagos is available and quoted with travel included.

  • Scheduling

    In-house programmes run on dates that suit you, including Mondays, which are held clear of the open enrolment calendar.

  • Tailoring

    Case material, examples and regulatory references are adapted to your operating context, using your own anonymised scenarios where you wish.

Plan an in-house programme

Tell us the capability gap and the people you need to reach.

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