The leadership, communication, judgement and interpersonal capability that determine whether expertise translates into results.

18
programmes, 3 of them scheduled in the 2027 open calendar
Develops confidence and clarity in front of an audience through repeated, filmed practice. Participants build and deliver a presentation relevant to their own role.
13 – 14 April
Takes a business idea and tests whether anyone actually wants it, before any money is spent building it.
10 – 11 FebruaryPart 1 of 2
Converts a validated idea into a fundable plan, covering money, operations and the pitch itself.
9 – 11 MarchPart 2 of 2
Strengthens the everyday communication that determines how effectively work gets done. The programme is built around practice.
Available on request
Trains participants to slow down, examine assumptions and reason toward better conclusions. Structured problem-solving tools are applied to real cases.
Available on request
Examines what turns a group of capable individuals into a team that performs.
Available on request
Builds the self-awareness and regulation that underpin composure under pressure. Participants assess their own emotional intelligence.
Available on request
Focuses on building relationships that survive service failures and competitive pressure. The programme covers service standards and recovery.
Available on request
Combines the essentials of running a project with the personal disciplines of managing time and priorities. Participants leave with a working plan.
Available on request
Provides a practical toolkit for defusing workplace conflict and reaching workable agreements. Role-play and case work give participants safe space to practise.
Available on request
Explores how ethical failures actually happen and how individuals and organisations can resist the drift. Participants work through realistic dilemmas.
Available on request
Builds practical inclusion capability rather than awareness alone. The programme examines how bias enters everyday decisions.
Available on request
Equips teams to generate, test and implement new ideas in constrained environments.
Available on request
Sharpens judgement under uncertainty, time pressure and incomplete information. Participants learn to match decision method to decision type.
Available on request
Prepares leaders to respond when events move faster than normal processes allow. A live simulation puts participants under realistic pressure.
Available on request
An advanced programme for those who negotiate high-value or high-stakes agreements.
Available on request
A non-technical companion to the specialist risk programme, aimed at managers who own risks without owning risk models.
Available on request
Builds the practical capacity to sustain performance under sustained pressure, rather than simply to endure it.
Available on request