Provides a practical toolkit for defusing workplace conflict and reaching workable agreements. Role-play and case work give participants safe space to practise.
Delivered inside your institution on dates that suit you. How in-house delivery works
[CLIENT TO CONFIRM: full programme outline: objectives, who should attend, content and assessment]
Send us your details and we will confirm availability, fees and the registration form for SLD-08. Group rates apply when three or more people from the same organisation attend.
