Covers the products, economics and customer dynamics of the retail banking business. Emphasis falls on digital migration and customer lifetime value.

Delivered inside your institution on dates that suit you. How in-house delivery works
[CLIENT TO CONFIRM: full programme outline: objectives, who should attend, content and assessment]
Send us your details and we will confirm availability, fees and the registration form for TPD-20. Group rates apply when three or more people from the same organisation attend.